My Account About Us


Who we are and how to contact us

This website is owned and operated by X Twenty Nine Limited ("We"). We are a limited
company registered in England and Wales under company number 10753065 and have our registered
office at Ebenezer House, Ryecroft, Newcastle Under Lyme, Staffordshire, United Kingdom, ST5 2BE.

We are an online introduction service and through our website we will introduce you to our approved
partners, who can get in contact with you to discuss the services that your business may require. Our
service to you under these terms is free of charge and confidential. Instead, when you use our website
to buy a service from one of our approved partners or associated third parties, that party pays a
commission to us.

Where we refer to ourselves in these terms, this is also taken to include (where the context allows) our
group companies, affiliates, and our (and/or their) employees, associated and contracted persons, and
persons supplying services to us or them.

To contact us, please email

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

We may make changes to these terms and to our site

We amend these terms from time to time. Every time you wish to use our site, please check these
terms to ensure you understand the terms that apply at that time.

We may update and change our site from time to time to reflect changes to our services, our users'
needs, our business priorities or to accommodate necessary changes for our approved partners.

We may suspend or withdraw our site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We
may suspend or withdraw or restrict the availability of all or any part of our site for business and
operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet
connection are aware of these terms of use and other applicable terms and conditions, and that they
comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always
tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of
information as part of our security procedures, you must treat such information as confidential. You
must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the
provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password,
you must promptly notify us at

Intellectual Property

We are the owner or the licensee of all intellectual property rights in our site, and in the material
published on it. Those works are protected by copyright laws and treaties around the world. All such
rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal
use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in
any way, and you must not use any illustrations, photographs, video or audio sequences or any
graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be

You must not use any part of the content on our site for commercial purposes without obtaining a
licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use
our site will cease immediately and you must, at our option, return or destroy any copies of the
materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice
on which you should rely. You must obtain professional or specialist advice before taking, or refraining
from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no
representations, warranties or guarantees, whether express or implied, that the content on our site is
accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties or our approved
parties, these links are provided for your information only. Where this is the case you will be bound by
the third party's terms and conditions.

We have no control over the contents of those sites or resources.


If you wish to register a complaint with respect to our services under these terms, please contact us on

Please note, however, a complaint concerning the professional competence of the advice or service
received from one of our approved partners to whom we have introduced you should be directed to
such approved partner under the terms of its own complaints procedure.

Limitation of Liability

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This
    includes liability for death or personal injury caused by our negligence or the negligence of our
    employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • We are an intermediary and as such we do not act for you (as agent or otherwise) and we do not
    owe you any fiduciary duty. Our role is to introduce you to one of our approved partners, who you
    have selected from our website that provide the service you require. We cannot advise you on
    choosing one of our many approved partners and the choice to use a particular company or firm
    recommended by us remains yours alone.
  • Should you acquire the services from one of our approved partners, any decision to follow (or not
    follow) that advice is also outside the scope these terms and the consequences for you or your
    business of any such provision of services, are not our responsibility for any purposes whatsoever.
  • We exclude all implied conditions, warranties, representations or other terms that may apply to our
    site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence),
    breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

-use of, or inability to use, our site; or

-use of or reliance on any content displayed on our site.

  • In particular, we will not be liable for:

-loss of profits, sales, business, or revenue;

-business interruption;

-loss of anticipated savings;

-loss of business opportunity, goodwill or reputation; or

-any indirect or consequential loss or damage.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to
access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other
material that is malicious or technologically harmful. You must not attempt to gain unauthorised access
to our site, the server on which our site is stored or any server, computer or database connected to our
site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
We will report any such breach to the relevant law enforcement authorities and we will co-operate with
those authorities by disclosing your identity to them. In the event of such a breach, your right to use our
site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage
our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or
endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other
than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or
claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of
England and Wales.